Non-Emergency Medical Transport

Get them there safely. Get your day back.

For the dialysis runs, hospital discharges, and appointments you can't always drive to yourself. We take their care personally - so you don't have to wonder if they're safe.

✓ Trained drivers, not gig drivers. W-2 patient-assistance staff, background-checked.
✓ You'll know the moment they're safe at home. Peace of mind, every single ride.
✓ ADA-compliant fleet. Wheelchair-secure vans built for mobility.
Schedule a Ride → Call (410) 698-4723
Schedule a ride

Tell us the details. We'll call within 24 hours.

We'll call within 24 hours to confirm your ride and walk through any details.

Your Information
Who Needs the Ride
Ride Details
One-time
Recurring
Yes, bring them home
No, one-way only
Anything Else

By submitting, you agree to be contacted by phone. HIPAA-compliant. Your information is never sold or shared.

✓

Got it. We're on this.

Your ride is being set up. We'll call you within 24 hours to confirm everything.

Need us sooner? Call (410) 698-4723

Missed appointments don't look like a crash. They look like a no-show.
When the ride doesn't show, the care doesn't happen - and the next call you get is rarely a good one.
Why not rideshare

Rideshare drops them at the curb. We walk them in.

Uber, Lyft & gig drivers

Curb-to-curb. Then you're on your own.

  • ×No training to transfer a wheelchair or assist with a walker
  • ×No notification when they're picked up - or if they're not
  • ×Cancellations at 7 AM with no backup plan
  • ×You're the dispatcher when something goes wrong
VitalRideTM by Abbella

Door through door. Every ride.

  • ✓W-2 patient-assistance staff trained in safe transfers
  • ✓On-time guarantee with backup driver coverage
  • ✓HIPAA-compliant, ADA-compliant fleet, transparent pricing
How it works

Three steps. Then it just runs.

01

Tell us the details - once.

Submit the form, or call. One-time, recurring, or both. We confirm everything within 24 hours.

02

We pick them up.

A trained driver arrives on time, assists in and out of the vehicle, and escorts them inside.

03

You get the texts.

Picked up. Arrived. Home safe. No guessing, no chasing, no wondering.

Recurring rider?
Pre-pay a block of rides. Pay less every trip.
Packs lock in a lower rate and remove the checkout step each time. Expire 6 months from purchase.
Ambulatory
Single ride: $35 + mileage
5-Pack $165 $33/ride save $10
12-Pack Popular $385 $32/ride save $35
24-Pack $695 $29/ride save $145
Wheelchair
Single ride: $75 + mileage
5-Pack $325 $65/ride save $50
12-Pack Popular $720 $60/ride save $180
24-Pack $1,395 $58/ride save $405
Round trip = 2 rides from the pack. Mileage overage: $2/mile over 15 miles.
View & Request a Pack →
No payment until our team calls to confirm.
More than transport. A care partner you can trust.
Live numbers, updated weekly
127
Rides this month
98%
On-time arrival
42
Families on ride packs
4.9★
Verified family rating
Maryland-licensed HIPAA-compliant ADA-compliant fleet Background-checked W-2 staff Part of the Abbella care network
I used to miss work every week just to take my dad to dialysis. Now I get a text when he's picked up - and I can finally breathe again.
Maria T. - Daughter of Mr. Alvin T. - Baltimore, MD

When you can't be there, we will be.

Dialysis, discharge, or Sunday brunch - we get them there safely, with dignity, every mile.

Schedule a Ride → Call (410) 698-4723